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Amyisms
- Amyism #1
Grassroots
Results: "If you want to have something
you’ve never had, you must be willing to do something you’ve never
done."
- Amyism #2
Grassroots Momentum: "Electronic communication
tools do not create grassroots momentum. People do."
- Amyism #3
Growing Grassroots: "A terrible thing happens
when your senior managers do not know about your program--nothing!!"
- Amyism #4
Growing Grassroots: "Word of mouth from a
grassroots evangelist beats 50 communications from your CEO. Nothing
recruits better than a satisfied volunteer."
- Amyism #5
Innovation/Learning:
"We have to constantly look at ways to alter the nuances of
our programs. The political climate changes too rapidly to be content
with executing and implementing your programs the same way year
after year."
- Amyism #6
Grassroots Volunteer Recognition (informal): "If
you have the latest technology, you should be using the time you
are saving to innovatively thank your high producing grassroots
volunteers."
- Amyism #7
Grassroots Volunteer Recognition (informal): "You
can’t fake it. You can’t make someone feel important if you don’t
truly believe they are." --Jim Beck
- Amyism #8
Grassroots Culture: "Show me the pictures in your
department’s offices and I will tell you whether you truly have
a grassroots culture."
- Amyism #9
CEO Support: "Do you think you have CEO Support?
Take the party test: if you and your CEO are at an event, would
you be able to talk to him or her without having to introduce yourself?
If the answer is no, double check the CEO's support of your program."
- Amyism #10
Grassroots Volunteer Motivation: "Your grassroots
activists are employees or members who choose to help advance your
cause. Choose your favors carefully."
- Amyism #11
Motivation:
"People will come to you for the cause, and stay
for the leader."
- Amyism #12
Focus: "Wherever your focus is at work, that's
where your program is, also."
- Amyism #13
Grassroots Organization: "The legislative process
is a highly organized one. How can we expect to impact it unless
we have an organized process in place?" --Dimon McFerson, Former
CEO, Nationwide Insurance
- Amyism #14
Innovation: "Watch out for the dinosaurs in
our industry. If the message hasn't changed in two years, it's obsolete."
- Amyism #15
Grassroots Members as Customers: "Please stop referring
to your employees and association members in combative terms such
as "targets" or "segments." How about simply customers?"
- Amyism #16
Grassroots/PAC Ownership: "Everyone throws this
term around, but few know what it means. If you aren't making sure
your volunteers' contributions are recognized and USED, you don't
know what ownership is, and they don't feel it."
- Amyism #17
Grassroots Communications: "Many organizations
believe that because "we sent an e-mail" communication has taken
place. If that was the case, why don't candidates just send an e-mail
saying "I'm running for office, vote for me?" Why doesn't McDonald's
send an e-mail saying "We have hamburgers for sale, please buy one?"
You have to communicate through a variety of means to make your
message stick." --Jim Beck
- Amyism #18
Evangelism: "It's not about the data base, it's
about getting people to believe." --Tiffany Adams
- Amyism #19
Grassroots Advocate Feedback: "It's amazing how
the wailing and gnashing of teeth over lack of communication from
the grassroots ends when someone on the government relations staff
is actually held responsible for finding out what's going on in
the district."
- Amyism #20
Continuous Improvement: "We won the award
for the best overall grassroots program from our national trade
association. However, I didn't want us to be remembered as the "has-beens"
of grassroots in our industry." --John Stowell
- Amyism #21
Volunteer Recognition: "Who you spend time
with speaks volumes about who you value. Show me a grassroots or
PAC leader who slights his volunteers in public and I'll start drawing
white chalk lines around that program."
- Amyism #22
Grassroots Leader
Motivation: "In the good old
days, anyone could get participation in their issues with lots of
money and lots of members. Now, the differentiating factors are
leaders who can persuade and motivate more than the other side."
- Amyism # 23:
Relationships: "It's intellectually inconsistent to
encourage your grassroots advocates to develop and maintain relationships
with key legislators, yet ignore your own advice when it comes to
working with your advocates."
- Amyism #24
Grassroots Program Strategy: "There are no accidents.
Behind every bad result there is a worse strategy (or none at all!)"
- Amyism #25:
Motivation:
"Motivating your grassroots advocates during the tough times
is infinitely easier if you adhere to a thoughtful, planned approach
to recruitment at all times."
- Amyism #26
Measurement: "Grassroots measurement is more than
just numbers. What is the value of a credible, trusting relationship
with a legislator? What is the organizational price of a strained
relationship with a legislator? The soft stuff is the hard stuff."
- Amyism #27
Credibility: "Check the background of your sources.
If they haven't done it before, they can't do it for you."
- Amyism # 28
Grassroots Volunteer Retention and Motivation: "Pay
attention. Act on what you hear and observe, not from what you believe
or hope. Your volunteers will tell you how to keep them engaged
if you pay attention."
- Amyism #29
Grassroots Results: "Your ultimate results are revealed
in your daily routine. Tell me what you want, show me your weekly
calendar, and I'll tell you if you'll get it."
- Amyism #30
Grassroots Volunteer Satisfaction: "One of the keys
to keeping good volunteers is to improve your services for those
who are using them, instead of worrying about who isn't using them.
Find out what makes your active participants stay with your program
and do more of it."
- Amyism #31
Grassroots Evangelism: "Evangelism is a process of
getting people not just to join your cause, but to believe in it
so much that they are compelled to make converts for you because
they believe it is in the potential converts' self interest, not
the interest of the organization, to join."
- Amyism #32
Motivation: "As you begin your grassroots work, I
am convinced that the most critical decision you will make is your
attitude toward your volunteers."
- Amyism #33
Listening: "It is irrelevant what we think is the
most efficacious or compelling way to convey important issues to
our grassroots customers. They will determine what is relevant.
We must listen."
- Amyism #34
E-Advocacy: "Our electronic communications tools are
one way we can create a grassroots community, instead of being a
substitute for it. Are you utilizing the medium to create espirit
de corps, or only to ask for favors?"
- Amyism #35
Rogue Grassroots Advocates: "Not all Rogues should
be summarily dismissed from your grassroots efforts. One of the
reasons the Rogue exists is because he or she does not know better.
It's our responsibility to teach them to know better so they do
better."
- Amyism #36
Government Relations Value: "When you relentlessly
tout only what your new technology does instead of your insights
and strategies, you instantly and unwittingly devalue your contributions
to your organization."
- Amyism #37
The Grassroots/PAC Brand: "Just like any company is
known by the quality of its customers, so too is a government relations
department known by the quality of its grassroots or PAC customers.
Potential PAC and grassroots members are attracted to reliable,
successful brands. If you aren't happy with the quality of your
customers, you need to alter your brand."
- Amyism #38
Implementation: "The politics of implementing your
programs cannot be ignored. Do you have internal support for your
efforts? If not, do you have a strategy to gain that support, or
do you expect your colleagues and key leaders to mindlessly follow
your initiatives?"
- Amyism #39
Recognition: "The notion of relying solely on scheduled
formal recognition is flawed and leads to missed opportunities to
increase grassroots and PAC productivity. It is more important what
you do 365 days a year in the informal recognition moments, rather
than the extravaganza-laden events, plaques, and other ceremonies."
- Amyism #40
Education vs. Persuasion: "The government relations
profession prides itself on educating its advocates. Why
then don't our advocates enthusiastically respond? Because the link
between education and persuasion is weaker than you'd think.
There is much to persuasion beyond education." -- Kelton
Rhoads, PhD University of Southern California
- Amyism #41
Grassroots Advocate Retention: "It's not how
many grassroots advocates you find, it's how many you keep that
matters." - Laura Feldman
- Amyism #42
Advocate Participation:
“Allegiance to your cause isn’t an
entitlement. The organizations that foster an emotional allegiance
strategy will have more committed, fervent advocates than those
who ineptly assume that a dues payment or a paycheck equals commitment.”
- Amyism #43
PAC Recruitment: "When we think of “solicitation,”
the mental picture hardly conjures up welcoming images. By removing
the “s” word from your PAC vocabulary, you will subtly
alter your PAC’s image. Think of recruiting, instead
of soliciting, for PAC membership.
- Amyism #44
Motivating Key Contacts: "The most common
mistake in motivating Key Contacts is thinking that they are similar
to the general public, and treating them that way.”
- Amyism #45
Motivating: "Instead of shopping for lightening
bolts and trinkets to motivate your advocates, analyze the context
of your legislative and organizational situation. Develop
strategies and tactics based on your current context, not on what
is most expedient or convenient.”
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